02 November 2013

IT Outsourcing News Alert for September - October, 2013


Summary: Big Data and Cloud Computing still rule the technology and IT outsourcing news in September and October, 2013. Investment in big data is on the rise, but the business value remains elusive for many organizations. Cloud computing can deliver compelling advantages, but to achieve sustained success, business owners should ask themselves a few key questions about their choice of cloud solutions. And finally a few advice about IT outsourcing: 10 steps to ensure your IT outsourcing deal fails.

Executive's guide to Big Data strategies and best practices
Investment in big data is on the rise, but the business value remains elusive for many organizations. This ebook will help you move beyond the hype to formulate a solid strategy for your company.
One quarter of APAC businesses have invested in big data, according to a research report just released by Gartner. Customer experience use cases are top priority, especially in financial services and retail — a trend that's reflected in Australia.
Tech Pro Research's latest survey shows that 82 percent of those who have implemented big data have seen discernible benefits.
Cloud Computing: Business Continuity vs. Disastrous Events
Outsourcing IT services has historically had mixed success for businesses. But a new paradigm is emerging that goes further than the early service providers had in mind.
Cloud adoption at the enterprise level requires that cloud vendors deliver on enterprise-class reliability, security, and management. While service levels for cloud computing are competitive with most companies’ on-premise datacenters, concerns about security will drive enterprise-scale organizations to choose to deploy hybrid-cloud applications.
The successful relationships share the same best practices while the failed arrangements are uniquely flawed. But, in fact, the most disappointing deals do share common characteristics.
One of the main reasons cloud computing is taking off is that it’s just so darn easy. It’s cheap, it’s quick, and you don’t need to go through a lengthy battle to do it. You’ve heard it a hundred times — it only takes a credit card and you’re up and running.
For all its usefulness and cost-saving potential, IT outsourcing is still surrounded by all manner of myths, legends and cautionary tales. Here we debunk seven of the common myths to show how outsourcing can help your business use IT to achieve more with less.
Many companies have jumped on the big data bandwagon, they don’t know exactly why.
Organizations around the world and across various industries are employing the philosophies of big data in order to gain more insight into their business and improve processes. However, it is not rare for many executives to wonder if big data is just analytics.
There's a growing shift from tier 1 offshore outsourcing providers to midsize IT services players. Scale and price are no longer the sole interest of outsourcing customers. They are seeking agility, flexibility, vertical alignment, responsiveness and trust -- all of which they are more likely to find in a smaller, more focused provider.
Cloud computing can deliver compelling advantages, but to achieve sustained success, business owners should ask themselves a few key questions about their choice of cloud solutions
While cloud computing continues to be adopted in its various forms, it is also constantly adapting to the changing needs of businesses and providers. While organisations search for a long-term strategy to combine their internal system with the cloud, providers continue to offer greater benefits, such as big data analytics and application services, lowering the playing field for small businesses.
Cloud computing is one of the hottest technology fields today. In manufacturing, clear targets for cloud computing include IT-related applications such as manufacturing execution systems (MES) and production planning systems (PPS).
Financial technology has been an active area of innovation all along, but the advent of social media and crowd sourcing has infused new life to the sector. Aside from crowdfunding, we are also tracking innovations in the crowd sourced trading sector.
India is becoming more expensive. It is a fast developing nation with a growing middle class. These people, many of which work for the IT firms, want better living standards and the higher wages needed to get them. This combined with the fact that the Indian economy is growing and requires more workers, means IT professionals move around a lot and as a result labour arbitrage is one of the fears of any CIO offshoring work to India.
Major enterprise projects presented at the Big Data Innovation Conference show why this analysis technique is becoming more of a reality than just a buzzword.
As we move from an era of automating transactions to the era of data, the information challenges banks face are increasingly around understanding and creating intelligence from information. Areas like regulatory compliance, customer insight, or real-time offer management are real data problems. The next wave of value creation is likely to come from creating more understanding, insight, and wisdom from this data to better protect the bank or find new customer segments to drive revenues.
While big data technologies like Hadoop can deal with over-hyped new data like mobile and social, the broad demand is simply not there yet. Instead, the big deal about big data is the potential for getting more value more quickly from more data, at a lower cost and with greater agility.
Over the next two years the cloud computing sector will be characterised by “explosive growth,” but new projects will encounter an increasing number of non-IT roadblocks according to a study.
"Our people are our greatest asset", proclaims the corporate boilerplate. "Unless you work in IT," mutters the disgruntled techie as he clears his desk for the last time.
Most modern businesses use mobile devices in their daily transactions. In fact, studies show that more than 30% of all mobile users spend around 27 minutes every day texting, calling or video chatting.
The old skills that have kept enterprise IT humming along are increasingly irrelevant in the new world of the cloud.
We take a detailed look at distinct denominators through which the expected cost savings and ROI can be generated as enterprises procure or utilize elements in cloud stack
Of the many startups claiming big data as their business, who has received the most funding so far?
EA games has more than two billion video game players in the world, who generate approximately 50 terabytes of data each day. The gaming industry does $ 20 billion in annual revenue in America alone of which 2 billion in sub-category social games.
The Strata + Hadoop World conference attracts the biggest names in big data — think Microsoft, IBM, SAP, Facebook, and Cloudera — but it also gives some smaller, emerging players a chance to shine.
The latest figures on global IT outsourcing sales from ISG reflect a realignment in the outsourcing industry as businesses buy IT services in different ways.
Named as one of the top five buzzwords for the last five years, the cloud is the latest technology to set the limit for digital-age online-service providers. Companies that wish to reach a higher degree of technological innovation and target a wider audience on the go, are willing to swap their traditional IT for this global phenomenon.
A recent Gartner report places big data at the peak of inflated expectations in a hype cycle of emerging technologies. While big data is experiencing the height of its buzz, cloud computing, on the other hand, appears to have slumped into the "trough of disillusionment," according to Gartner.
Following announcements made this Summer the European Commission this week begun work on setting out standard terms for cloud contracts. The Commission says an expert working group will help ensure the inclusion of fair contract terms in cloud service contracts becomes best practice and improve confidence in cloud services.
Sri Lanka has bagged the prestigious ‘Offshoring Destination of the Year’ (2013) award at the National Outsourcing Association Awards (NOAAs) held at the Park Plaza Riverbank Hotel in London last week.
As security attacks become both more persistent and more complex, the rules-based approach to network and data protection is becoming increasingly ineffective. The traditional rules-based approach uses security information and event management (SIEM) systems designed to track and mitigate 'known threats'. However, network security is now entering a new age, where unknown threats pose the greatest danger.
The European Commission has today set up an expert group to work on safe and fair terms for cloud computing contracts, on the basis of an optional instrument. The objective is to identify best practices for addressing the concerns of consumers and small companies, who often seem reluctant to purchase cloud computing services because contracts are unclear.
The use of cloud computing is growing, and by 2016 this growth will increase to become the bulk of new IT spend, according to Gartner, Inc. 2016 will be a defining year for cloud as private cloud begins to give way to hybrid cloud, and nearly half of large enterprises will have hybrid cloud deployments by the end of 2017.
Eager to unlock a conjectured €940 billion uplift in EU GDP, European Commissioner for the Digital Agenda Neelie Kroes last year launched several initiatives as part of a grand strategy for cloud computing in Europe. The aim was to have the results in place before she leaves office next summer. But a year later, officials are beginning to cast doubt on how much can realistically be achieved.
Big data. Do you know what this is? Sure, it sounds like a new fast-food meal, but it’s actually a term that 63% of business executives are unaware of – and maybe you happen to be one of them.
ig data has been somewhat of a buzzword over the last few years, meaning plenty of hype and misinformation has sprung up around it. Even the CTO of Teradata - a major player in data warehousing and analytics - is frustrated by people failing to understand what it means.
The first half of the year was relatively quiet for global IT outsourcing deals, but activity has picked up considerably in the third quarter. Outsourcing consultancy ISG examines why and predicts how the IT outsourcing market will finish out the year.
In the realm of marketing, data is definitely the new black. But to hear it spoken of at conferences, you might also assume it is the new black magic, capable of doing everything from enabling accountability of every marketing dollar spent through to predicting customer behaviour.
Going with cloud providers doesn't mean you can forget about disaster planning. What if they go out of business, taking your server capacity and data with them?
How much will your company spend on cloud computing? Well, that’s hard to say. To understand why the pricing of cloud computing is so confusing and semi-chaotic, take a look at the cloud’s confusing and semi-chaotic history.
The move toward cloud computing continues to pick up speed. According to a September report from technology research firm IDC, global spending on public IT cloud services will total $47.4 billion in 2013 and will rise to over $107 billion in 2017. In all, cloud computing’s compound annual growth rate (CAGR) during the period (23.5%) is expected to be five times that of the IT industry as a whole.
The cloud market has developed steadily over the last two or three years, and companies that have yet to enter it will have to weigh up their options as it changes further.
Security is still a major worry for companies looking to adopt cloud technology into their IT strategy, and major firms are reluctant to use it for highly sensitive business-critical information. But companies are not alienating the cloud altogether – rather, they are adopting a hybrid approach to using it, and it remains popular for less business-critical services.
Here's what's hot in 2014
Cloud computing has transformed the way IT resources are utilized, but the externalization of infrastructures and applications has brought with it the perception of increased risk, which seem to swirl around visibility and control.
Forward-thinking businesses are now asking themselves questions such as “Do we really need an office building? Why do all employees need to physically report there? Why must we spend a fortune paying for it? And why must we waste valuable time sitting in traffic to come back and forth to work?
Joanne Frearson rounds up the best cloud computing news from around the globe.
ietnam has become the name that many countries in the world will consider when they look for reliable partners to implement software development projects.
Cloud computing summary
The term ‘big data' is gaining currency as organisations increasingly grapple with ever-larger volumes of information that, potentially, could tell them useful things they don't currently know about their customers, processes and business.
The term ‘big data' is gaining currency as organisations increasingly grapple with ever-larger volumes of information that, potentially, could tell them useful things they don't currently know about their customers, processes and business.
Big data is an exciting idea, but I find little agreement about what the phrase means in concrete terms, and how to make use of it. Could big data be the next nanotech, a field that was hyped enormously in the last decade but produced disappointing practical value?
European policy makers are in a race against time to flesh out their strategy for encouraging the development and adoption of cloud services in Europe. But with so many different stakeholders to satisfy and so much at stake — almost €1 trillion in estimated economic benefits for example — the risk of failure is high.
Few would dispute the enormous impact that cloud computing has had on the technology and business landscape during the past decade. In 2001, the approach to hosting business applications on the emerging web wasn’t even remotely proven and, in fact, had failed because the first generation of web-hosted application service providers (ASPs) got it all wrong.
Gartner analysts today whipped out their always interesting and sometimes controversial look at what the consultancy thinks will impact the IT arena in the near future.
New data from a Vormetric study shows that many organizations do not restrict the actions that a privileged user can take on a network.
Heading into 2014, IT outsourcing service providers will be hard at work stealing business from their competitors -- and having theirs stolen as well.
Outlook for the Global Outsourcing Market at the Tail End of the Financial Crisis, the researcher said renegotiations and restructurings will be a key characteristic in the future of the global outsourcing market.
Hungary, the Czech Republic, Poland, Romania, Serbia, Croatia and Bulgaria are famous for their human capital and innovation. This has been the legacy of CEE, but the question young business people are asking is when is this latent potential going to flourish into the kind of tech startup boom well underway in Western Europe and the U.S.? Soooner than you think, if you ask the leaders of the entrepreneurial scene in the region.
Cloud computing is a hot topic but, like most technological trends, has its own set of vocabulary. To get you caught up on the conversation so you can hopefully get a better understanding of what cloud computing can do for you and your business, here is a list of 10 common terms you need to know.
Data is being generated about the activities of people and inanimate objects on a massive and increasing scale. We examine how much data is involved, how much might be useful, what tools and techniques are available to analyse it, and whether businesses are actually getting to grips with big data.
Do-it-yourself (DIY) disaster recovery exposes companies to risk, and those looking to mitigate this risk should consider outsourcing.
Cloud computing has moved into the mainstream of IT, but a new 451 Research report finds that a significant number of non-IT obstacles exist.